Here are some common questions we frequently get asked, but don’t let this stop you from dropping us a line and having a chat 📞
We have a fantastic range of brands, most of them will require you to have fryers, grill plates and ovens. We’d be happy to discuss in more detail to see what you have in place.
You only need our hardware in the kitchen; our tech platform is designed to funnel all your orders from the delivery platforms into one easy, simple place that will help you manage your delivery business. The aggregators provide you with their tech equipment but can be kept out of sight if you are using our solution.
That's a hard one to answer as it will depend on how many staff you currently have and order volume. But we look at implementing brands onto your business with as little disruption and cost as possible.
We will provide data analysis to see if your site is suitable. This will also include aggregator presence in your area.
Currently, it's approximately three weeks from the point of sale, but we are continually working to improve this.
Yes, of course, Kbox provides training for your entire kitchen team. This is booked at a time that is suitable for you and your staff. We will also provide ongoing training once you are receiving orders to ensure high standards.
All of the tech instructions will be covered with our onboarding team, and they will answer any questions you may have.
Data-driven decisions select the brands, and they will also be based on what kitchen equipment is on your premises. Selecting the brands this way ensures that you will get the best return on your investment.
We cover many brands, including fried chicken, vegan, Indian, Mexican and desserts, just to mention a few.
As we have our own brands, you will be required to use specific ingredients that are only available from suppliers we work with, but this means that their rates are very competitive for Kbox partners.
Yes, of course, We are very passionate about our food arriving to the customers in perfect condition; we have worked tirelessly to ensure we have the ideal packaging.
Yes, Kbox is very passionate about sustainability.
Once you join Kbox we do all the hard work for you, you just join with us, and we do the rest…. You can sit back and relax.
Some of the aggregators allow this, so as long as they are present in your area, this is not a problem.
Unfortunately, yes, you would need frying equipment to benefit from our brands. (buy one, it's worth the investment)
If your customer wants to collect their food, this will be an option on the aggregator site.
Weekends are always great, but there are key indicators to show that midweek takeaways are becoming just as popular.
Yes, you can; however, the more time you are online, the more orders you will make, think of the saying out of sight out of mind… No one wants to miss out on potential customers, right?
In short, yes, But we don't advise you to do this as your customers will see that you are offline, and you risk losing them to someone else. Only switch off if it’s completely necessary.
Kbox works with Uber, Deliveroo and JUST EAT.
No, the delivery element is provided by the aggregator (or your own drivers)
We’d have to say no to this one. We are very proud of our brands.
Surprisingly no! Our talented kitchen team have designed menus that are not hard to prepare but are packed with flavour. It’s all about using the right ingredients!
Some dishes take a little longer to prepare but on average, it's around 12 minutes.
Our chicken is halal friendly.
Yes, we do, but that's only when you use ingredients from our supplier as we know exactly what they provide.
Of course, we have amazing vegan brands!
Yes, we have a selection of vegetarian brands that are super tasty.
You would report any delivery driver issues to the aggregator.
You would report any customer complaints to the aggregator.